Missed Rubbish Collection

If your bin is not emptied by 4.00pm on your collection day please contact the City on 9956 6600 or submit a

To ensure your rubbish is picked up on collection day please observe the following requirements:

  • Bins must be placed on verge prior to 6.00am
  • Leave a half metre gap between bins or obstacles
  • Do not place rubbish beside or on top of the bin
  • Do not overload the bin (maximum 70kg)
  • Bins will be emptied between 6.00am and 4.00pm
  • Remove the bin from the nature strip as soon as possible after collection
Bin on kerb

What does/doesn't go into my bin

  • Residential rubbish bins are for domestic waste only such as food scraps and non recyclable items
  • No paint, chemicals, liquids, car batteries or motor oil - these items can be accepted at Meru under the Household Hazardous Waste Program
  • Do not put bricks, heavy timber or steel in the bin – these materials can damage the collection equipment and your bins.